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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎05-19-2016 09:56 PM

HP Recommended
Product: HP 15-d087ca TouchSmart
Operating System: Microsoft Windows 10 (64-bit)

This 15 inch touchscreen laptop operates on Win 10 - 64 bit.  It is connected to a HP 3005pr port replicator.  I would like to have the computer go to sleep after 15 minutes, but wake up with a click of the mouse.  I understand that this is workable, but I am having a challenge getting it to work.  (Presently I have to open the laptop and press the power switch to make it come to life.)

Your suggestions would be most appreciated.

Thanks.

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