• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎05-24-2016 12:21 AM

HP Recommended
Product: m6-1205dx
Operating System: Microsoft Windows 8.1 (64-bit)

I just recently purchased an HP Envy m6-1205dx laptop and i noticed that certain keys wont work on the keyboard. None of these particular keys work in Windows or on the BIOS screen. I am on my second replacement keyboard and i am having the same issue. The main keys that dont work are the "asdf" and "jkl:" Also, the main enter key does not work. The one on the number pad does. Considering i have trie multiple keyboard with the same result, i would have to assume it is something else entirely. Please help, this is driving me crazy.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.