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HP envy m6-K015dx
Microsoft Windows 10 (64-bit)

 

I am trying to install a fresh copy of windows 10 but currently it doesn not show any option to boot from usb. Only two options are available i.e. OS boot manager, BOOT from EFI file. To change the boot order, I need to go into BIOS but it asks for administrator password.

I dont recall setting the BIOS password on my latop, yet I have tried some of the passwords mentioned on the forums but neither of them worked. I cannot remove CMOS battery which is one of the solution, as it requires to me to dismantle the laptop.

Kindly suggest me any solution as I haven't been able to figure it out from any other sources.

Note: USB is made bootable and is working perectly on other pc.

System info:-

HP envy m6-K015dx

Windows 10

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