• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Compaq Presario CQ61
Microsoft Windows 10 (64-bit)
After upgrading to Windows 10 from Windows 7 the Synaptics PS/2 touchpad no longer has scolling ability. I have tried vertical and horizontal, as well as 1 and 2 finger. The touch pad is enabled and scolling is enabled. The current driver is 19.0.12.98 which was updated by windows update. I have downloaded and installed 19.0.19.1 from the Synaptics website and it didn't work. I have tried the Windows 8 driver from Synaptics as well and had no luck (failed to install even in compatibility mode). The original Compaq Windows 7 driver wouldn't work either. Unable to find any solution by searching or reading the forums. Any help is appreciated.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.