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‎06-04-2016 01:50 AM

HP Recommended
Product: HP ENVY 17 Notebook PC K1H57EA
Operating System: Microsoft Windows 10 (64-bit)

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I have  installedsynaptics 19.4.2 driver recently along with recent windows upadte.I have problem of auto scrolling and pointer freezing.When ever I open file or browser it scrolls to bottom and some time mouse pointer freezes .the freezed mouse pointer can be made movable after presing a key.Whenver I made the changes in Samart sense,the changes remain default when I check next time.It didnt save.I rarely notice thes problem when I use thekey board.I couldn't get this.I have reset my windows too.Why pointer freezed after a key stroke? what is the reason for the auto scrolling?.Please help me to over come this.Thanks in advance.

 

 

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