-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
06-14-2016 10:06 AM
Product: HP ENVY 15-u010dx
Operating System: Microsoft Windows 8.1 (64-bit)
Hi, I have a HP ENVY 15-u010dx that will not start....no fans no lights at all except the charge light turns white when plugged in. It also blinks one time very slowly. What does that mean? I have it apart and need some troubleshooting help with it. I have tested the power cord and it is working to specs. My thoughts were either the battery or the charging port is bad....possibly the MB? I'm not sure ...anyone have any ideas where to start?
Thanks!!
Solved! Go to Solution.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.