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HP Recommended
HP ENVY 15-u010dx
Microsoft Windows 8.1 (64-bit)

Hi, I have a HP ENVY 15-u010dx  that will not start....no fans no lights at all except the charge light turns white when plugged in. It also blinks one time very slowly. What does that mean? I have it apart and need some troubleshooting help with it. I have tested the power cord and it is working to specs.  My thoughts were either the battery or the charging port is bad....possibly the MB?  I'm not sure ...anyone have any ideas where to start?

Thanks!!

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