• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
LaserJet Pro MFP M426fdw
Microsoft Windows 10 (64-bit)

We just got a new printer at my office and I'm trying to set it up. The wireless network I want doesn't show up in the list of available networks and it can't be found by entering SSID. I have realized it may be because the printer and wireless network have different encryption types. The printer uses TKIP and the wireless router uses AES. Any solutions? Can the encryption be changed on printer?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.