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‎06-21-2016 02:04 PM - edited ‎06-21-2016 02:06 PM

HP Recommended
Product: pavillion 15-n077so
Operating System: Microsoft Windows 10 (64-bit)

 I think one of my children happend to step on my computer. So now it's black and want me to install a operative system. I used to have windows 10. It also tells me that: SMART Check: Not Installed, Long DST: Not Installed. My question is:

1. Cant I save my computor and reinstall windows 10 somehow.

2. The screen is black, how can I reach the reinstallation button?

3. I have no dvd with Windows 10.

4. Is there any chance to wake my computer up??

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