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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎06-21-2016 04:12 PM - edited ‎06-22-2016 03:04 AM

HP Recommended
Product: 15-n222so
Operating System: Microsoft Windows 10 (64-bit)

My screen is freezing every 3 seconds for 0.5-1 seconds all the time. This happens when i watch videos, scroll and play games. This is happening after a driver update. I uninstalled driver and got Microsoft Basic Driver and all seemed fine, not menitoning opening fullscreen apps bad performance etc. I cant revert to the original state because HP has updated to a new standard driver in June 2016. Also i can see in driver manager that i got 2 drivers for no reason. I uninstall one of them then i get Microsoft Basic Driver. I uninstall the other one the same thing. It's like they are supposed to be together. 

 

What should i do?

 

 

Thanks in advance.

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