07-08-2016 11:46 AM
I used to be able to print just fine from any program.
Now, I can print from Gmail - or I can print from this forum, however in Publisher or Word or a Genealogy program I use, the Photosmart is not one of the listed available printers.
When I go to Device Manager, I can right click on all the printers I have and see a long list of options, such as set as default printer.
But on the Photosmart, I right click and only get 4 options; create shortcut, troubleshoot, remove device and properties.
I have downloaded new printer drivers and have gone through the Support Assistant, rebooted, unplugged and replugged etc.
I can't figure this one out!!!
Solved! Go to Solution.