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Officejet Pro 8620
Linux

Hello,

 

I recently bought a hp OfficeJet 8620 Pro and I am now testing some important functions for my business. One of them is borderless printing of flyers with A4 format. But the problem is: even if i choose "A4 borderless" as paper size and "photo paper" as paper format it always prints a white border around te whole page - so it is not printing borderless as chosen from menu. The flyers I want to print have all pdf format and I print them from a programm called "document viewer", but using another programm for printing borderless such as gimp doesn't make any difference!

 

By the way: I  am using  Linux (Lubuntu 16.04) as operating system, the printer is plugged in via usb and the driver I am using is "HP Officejet Pro 8620, hpcups 3.16.3".

 

Please help me to find a solution for this huge problem, because printing flyers for my small business is one of the most important reasons I bought this printer for and I urgently need to print some (borderless) flyers for the weekend too.

 

Thanks in advance!

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