Notebook Wireless and Networking

Hi there

I own a HP Spectre x360 - 13-4070nz (ENERGY STAR) and I just acquired a Bluetooth Headset from Bose, the new Bose QC 35. The headset works like a charm any Windows 10 PC I tried (Dell XPS13, Lenovo Yoga) and with my Android Nexus 5X. However, I have a blocker issue if I use it with the Spectre x360. 

Pairing works, even if I had to repeat the process several times. Once paired, listening to music works mostly fine – in stereo mode.
The problem arises when I try to perform a call. The problem is the same with any program, Skype, Skype For Business, Skype Preview or my Softphone (Bria). I can hear the counterpart, but they can only hear a really loud static noise. I tried an Echo / sound test service with Skype, and the recorded sound is exactly as my counterpart described. I can record and attach it if you want.
I have updated all drivers, soundcard, Bluetooth, BIOS, I have updated from Windows 10 to Windows 10 Anniversary update, and I have update the QC35 from 1.0.3 to 1.06. Nothing helps. I have tried all possible setting configuration, remove the Bluetooth device, added it again etc. Still static noise.

It is clearly an issue with the Spectre x360, and as far as I know this model had several other Bluetooth issues before. Therefore my question to HP: could you please look into it and update the drivers to support the Bose QC35, which is a hit on the market?


Thank you and best regards