• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎09-03-2016 10:04 PM

HP Recommended

I got the same error, but a different Failure ID, and product ID.

 

Failure ID: 608830-5Q987P-QFPH4K-C0FH03

Product ID: A6S16UA#ABA

 

I've had battery issues since the install of the Windows 10 update.

ie: if you unplug the cord the system shuts down and does not run on battery power. 

It did not do this the day before when I was allowing the update to run...on the battery power!

 

I have the HP Pavilion dv7-6b63us

 

Thanks!

 

Oh...and tried the BIOS date and time deal from the previous post...the date and time were both correct.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.