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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎09-12-2016 03:02 PM

HP Recommended
Product: HP 15 TS Notebook
Operating System: Microsoft Windows 10 (64-bit)

My Synaptic touch pad pointer is all over the place opening and closing sites I am on or not on.  It is erractic to say the least.  I have up-dated all drivers and software available.  Right now as I am typing the pointer leaves does whatever it wants to do.  Tried the freeze sofware doesn't work.  Can I uninstall Synaptic and installanother touch pad driver? I have spent weeks trying to resolve this.  Any suggestions would be appreciated.

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