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HP Recommended
Photosmart C6280 All-in-One
Microsoft Windows 10 (64-bit)

Since Windows 10 was installed, whenever I try to print I get a box saying Automatic Two-Sided Printing Module Missing, with the following text:

The document has been configured to print using the Automatic Two-Sided Printing Module but the module is not installed in the device.

The document will be printed one-sided. 

 

I have installed the latest HP drivers and Windows 10 updates are up to date.  I had no issue when using Windows 7 prior to the Windows 10 upgrade. 

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