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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎09-29-2016 03:00 PM

HP Recommended
Product: Colour Laserjet Pro MFP M377dw
Operating System: Microsoft Windows 10 (64-bit)

I bought this product to scan a stack of several thousand bank statements printed on A4 paper. The statements are double sided with statement numbers and page numbers along the lower edge about 15mm in from the page edge.  I have used two utilities on Windows 10

- HP Scan; and

- HP Scan and Capture 

 

HP Scan is a native Windows 10 app but offers no duplex function. I have to scan one side, then scan the other side, and then manually rearrange the pages after scanning to get both sides back into the correct order. Very time consuming.

 

HP Scan and Capture is an older windows app that offers a manual duplex function (automatically interleaves the pages) but has a maximum page length of 10.98inches - so it loses either the logo at the top of the page or the page and statement number at the bottom.

 

Has anybody found a better way of duplex scanning the full page?

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