• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎10-01-2016 11:21 PM - edited ‎10-02-2016 04:56 AM

HP Recommended
Product: Pavillion g6-2123us
Operating System: Microsoft Windows 7 (64-bit)

I have Pavillion g6-2123us notebook. Sometimes back it started beeping on startup continuously. I re-imaged to factory setting but stil the same issue.

 

Here are my observations on different scenarios...

 

1. When its beeping and I press Enter key multiple times, it starts up but the behaviour is same as in point 2 below.

2. When I hard shutdown and restart, it asks for "Start Windows Normally". When I select it, it starts up without beeping.

3. After Windows has started, if I choose to put it to sleep mode and then switched it, just a blank screen and laptop seems to be on.

4. When I put it to hybernate and then switch it on, it beeps and then a blank screen.

5. I removed the back cover and reseated the RAM as well but no luck.

 

I ran system diagnostics, everything is OK!!!.

 

No idea what's really wrong with it. Please help me!!!

 

Thanks

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.