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‎10-13-2016 08:21 AM

HP Recommended
Product: HP Notebook - 15-ba065sa (ENER
Operating System: Microsoft Windows 10 (64-bit)

Some of the F keys on my laptop aren't working - it's the three that are supposed to skpi back forward & toggle pause/play. I have downloaded the latest BIOS software as well as new drivers for the audio & keyboard which fixed the problem momentarily, but then after a couple of hours they just stopped working again. 

 

THe laptop os brand new - I only got it 2 days ago so I can't do a system restore & they have not worked since day 1.

 

Please help!

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