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‎10-28-2016 11:48 PM

HP Recommended
Product: HP Envy 13-d008na
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

 

Have a new 'Renew' laptop. The backslash key on the laptop's keyboard is not responding. Looking online I suspect a BIOS update may be required, but this was reported for other HP laptops, not this specific model, so may be barking up the wrong tree!

 

Product number is P0R94EA

 

Thanks,

 

Tim

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