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‎10-30-2016 04:36 AM - edited ‎10-30-2016 04:37 AM

HP Recommended
Product: HP 15ay008TX
Operating System: Microsoft Windows 10 (64-bit)

I recently bought a new HP laptop and purchased an additional HP care pack which increases my laptop's warranty to 3 years.


But when i try to register my HP care pack, the web page shows " Not a valid HP Care Pack Serial Number".


I used the following link to register my HP care pack but every time I try, it shows the same error.

 

https://h30125.www3.hp.com/HPCSN/ELFOnline/elf_registration_physical_intro.aspx?code=ELER:31:-USA

 

And I am sure that the Care Pack Serial Number is accurate.

 

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