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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎10-30-2016 09:37 AM

HP Recommended
Product: HP Pavilion 15-aw065sa
Operating System: Microsoft Windows 10 (64-bit)

I inserted a DVD movie into the drive but nothing happened. I looked in file explorer and could see it there. but I do not know how to play it on my laptop.

 

I run the latest Windows 10 (anniversary version)

 

I had a quick look in youtube and they suggested loading VLD media player (free).

 

I was about to download this when my Macafee security software gave me a warning that it was not safe. so I aborted the download.

 

Any ideas how I can watch a movie?

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