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‎12-09-2016 06:42 AM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

I have had this computer a couple of years and  this problem has been recurring since then.

I will be connected to my home wi-fi network and i will lose the connection.  When i try to reconnect my wi-fi network does not display (nor any of the other nearby wi-fi networks).  my network icon has a red X.  

I will go to webpages that are cached and still get page not found message.

I have worked with HP and they have taken control of the computer with no resolution.  We are up to date on all drivers. 

I have a Netgear Genie router.

I'm thinking it may be the wireless networking card however I don't know how to test this. 

 

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