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‎12-11-2016 01:34 PM

HP Recommended
Product: Color LaserJet 3550
Operating System: Microsoft Windows 10 (64-bit)

Hi Everyone,

 

I have an HP Color LaserJet 3550 and for the past few years it would occasionally (perhaps once every month or two) stop in the middle of a print job with the error, “59.99 Printer error” and instruct me to turn the printer off and then back on. This worked fine for a long time. But, now it’s a constant issue (can’t print a single page). Of course it went from occasional issue to constant issue the same day I offered to give this printer to my niece who’s in graduate school and could really use it!

 

I looked around on the web and in the service manual and found on page 439 that it may be due to an error in the “… secondary transfer roller engagement mechanism. PS16 may be the cause of the error.”

 

I also found on page 262 the instructions to remove this sensor.

 

Is this sensor something that I just need to clean/repair or should I replace it? I found on one website that someone solved this by replacing the whole pickup/feed assembly (part number RM1-0765-070CN) but this is not an inexpensive part!

 

Any hints on if I can repair/recondition this part or how I may be able to repair this without spending a small fortune?

 

Thanks!

Larry.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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