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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-14-2016 11:23 AM

HP Recommended
Product: Pavilion 14-al000nx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I purchased this laptop 3 weeks ago. The laptop specs say that is has an HD Webcam.

 

However, what I found is that the webcam image quality is very poor and so is the video quality.

 

Looks like a VGA cam. I though it might need driver update but I could find no webcam drivers.

 

Kindly help me to correct my webcam resolution.

 

Thanks,

Muneer.

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