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‎01-01-2017 06:31 AM - edited ‎01-01-2017 06:50 AM

HP Recommended
Product: LaserJet Pro MFP M125a
Operating System: Microsoft Windows 10 (32-bit)

I'm a new user of HP printers , unfortunelty I get many proplems with the printer and this disappointing me 😞 

My Model is : LaserJet Pro MFP M125a 

Connected Via : USB-Cable

 

I purchased it in 27/11/2016  .

 

it was working very well , with a very high Quality of printing. 

 

But From 3 days , I get a messege on the PC says " Black Cartridge Very low " and I get a orange light from one of the three lamps on the printer , so i understood that I should refill the toner ! 

 

So , I went to a man who provide a refilling serves for printers , he take the toner and cleaned it and refill it with solid ink .

 

but when i Went home and Set the toner in the printer , the orange light still exist !!!! and the messege on pc still exist !!!

 

But the most thing annoying is not the light !! but the Quality of printing is very Embarrassing , and this is a picture showing the different in qualities for printing a full black paper , before and after the proplem !!!

 

 

I asked some of my friends who purchased the same printer , they tell me they always refill it and they get no proplems as me ? so what should I do now ? 

 

The printer have a 9 month warranty , But how can I know where is the authorised Maintenance centers for HP in EGYPT ?

 

 

 

 

 

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