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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP G72-250US
Microsoft Windows 10 (64-bit)

Hi guys, apparently last night my laptop decided that it no longer wants to charge while it is on. i have tried pressing the power button fix i have tried opening the laptop and checking the charging port, i also opened the charger to see if something is wrong in there, nothing is wrong its all fine. the laptop only charges while it is off, when i press the power button the charging light turns off and also does the AC light, and it boots up on the battery fine. i really need help and a solution for this.

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