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‎01-22-2017 07:37 PM

HP Recommended
Product: Photosmart C410a
Operating System: Microsoft Windows 10 (32-bit)

Screen says:

 

Server Connection Error:

 

"There was a problem connecting to the server.  Press (arrow) to connect again.  Or 'ok' to exit."

 

I'm stuck in this screen, and if I hit ok, it takes me to 'Quick Forms'...and I cannot get out of that. 

 

Fortunately, I am able to print from my computer.  But that's it.  I cannot copy from the  scan bed, or fax.

 

I have downloaded scan doctor and the solution center, but I"m not sure what to do now.  I've ran through the scan Doc, but its not fixed the problem.

 

I ran out to get an (apparantly awesome) epson printer, and I hate it...I'm returning it this week-BUT I've got to get this  error off the HP, so that I can use it like I've always used it! I'm pretty upset, since I've loved my HP.  Epson is junk.

 

Help Me Please,  and Thanks in Advance ! Jody

 

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