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HP Recommended
Elitebook 840 G3
Microsoft Windows 10 (64-bit)

I have a brand new Elitebook 840 G3.  No matter what you plug into the USB-C port, it does nothing, not even the dock.  I have plugged the USB3 to USB-C adapter in, and when I plug the dock into it, it will work.  Not sure if the USB-c port is dead or if there is a setting somewhere that turns it on or off. 

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