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‎02-04-2017 07:33 AM

HP Recommended
Product: HP Officejet 7612
Operating System: Microsoft Windows 7 (64-bit)

Having horrible problems getting my HP7612 working through the wireless network. I have been messing with this for a month now.

 

Current configuration is

 

Desktop PC running Win7 64 bit SP2. Connected via ethernet cable to wireless router. This is the computer that I used to install all software. I used the online method to install everything.

 

Several other laptops, tablets... are connected to the wireless network.

 

So right now the only way I can get printouts in a reasonable time frame is to connect using USB. Problem with this is everytime I print something I get a popup message "Cannot Communicate with Printer".  I have to wait until the current printout completes and then close this window before the next print job can start.

 

I cannot scan to computer.

 

The printer is connected to the network, blue light on, but if I try to print from any other device it says the printer is "Offline"

 

If I set the desktop to print over the network it takes 5min before the printout commences and still cannot scan.

 

I printout the Wireless Network Test and everything appears fine.

 

I had a HP7500 printer prior to this that worked flawlessly. Hope somebody can help because I'm I ready to pitch this thing out the window.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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