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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-05-2017 08:06 AM - edited ‎02-05-2017 08:06 AM

HP Recommended
Product: HP Spectre X360
Operating System: Microsoft Windows 10 (64-bit)

I currently have the new HP Spectre X360

 

Using the Insignia USB Type-C to HDMI External Video Adapter which I have connected an external montitor (Not using any of the other ports)

 

Seems like there are many issues similiar to mine (for different laptops)

 

Issue:

 

When my computer goes to sleep and I awaken it, the monitor will not be recognized unless I unplug and plug back in the HDMI cable or go to Intel Graphics Settings and detect additional monitors. Very time consuming. Seems like a handshake issue of some sort

 

I have all the latest updates from Windows and HP. 

 

I have tried everything and before I try a new adaptor wondering if there is a solution.

 

I st

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