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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎02-06-2017 10:27 AM

HP Recommended
Product: HP Color LaserJet CM2320nf MFP
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have HP Color LaserJet CM2320nf MFP Printer. I installed that printer via Ethernet cable [its network printer]. I install the HP Software in the desktop as well.

I went to Printer Dashboard page which is http://192.168.1.205 [my local lan]. In Dashboard there are Status, System, Print, Fax, Networking, E-mail Tabs.  Under E-mail Configration I have below setting

 

SMTP Gateway Settings

SMTP Gateway : smtp.gmail.com

SMTP Port : 465

 

Yes smtp.gmail.com required User name and password but this dashboard does not have any place at where I can enter my gmail account user id and password.

I Desktop machine and printer both are in same IP pool. On printer I always get message "cannot connect SMTP server"

I need this feature very badly. I never tried HP Forum for solution but I m hoping someone can help me.

Attach is the screenshot of the dashboard.  [One picture is for Email Configration, other picture is Network]

Email_Tab.jpgEmail_Tab.jpg

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