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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎02-13-2017 02:29 PM - edited ‎02-13-2017 03:09 PM

HP Recommended
Product: HP Stream 13-co55sa
Operating System: Microsoft Windows 10 (64-bit)

Update 10pm -I had tried the Windows 10 bootable micro sd in the laptops reader, and it was not powered at startup. I have since tried the card in a USB card reader and has been recognised - currently attempting startup repairs.

 

This laptop is stuck in a boot loop. On power up the HP logo comes up for a few moments, then the screen goes blank, then it starts over again. I have tried to boot windows 10 from a bootable micro sd card and a bios recovery with Win + B keys. It went through the bios recovery process, but has not fixed the issue. I had been trying to free up some space on the tiny internal hard drive to allow for Windows 10 updates, by copying the Windows folder to an SD card, but I cancelled this process. I also made some chages to the BIOS menu which comes up after pressing esc repeatedly on startup. Pic attached.IMG_20170213_212730.jpg

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