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p1102w
macOS 10.12 Sierra

I tried to find information on how to deal with it and I got this:


On the Windows computer, go to start, computer, right click the CD for the printer
and left click open in new window, go to util/siutility.exe/HP Smart Install Utility/
printer or PC - select printer/click disable.

 

The thing is: There is nothing (even when showing hidden files) named util. So I could not disable this thing! Can anybody help? I also do not have access to the printer via IP for it is not connected to anything.

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