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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Example: Pavilion Notebook 17"
Microsoft Windows 10 (64-bit)

I own an HP Pavilion 17" notebook. Recently I noticed that with battery power (DC) the notebook shuts off without any warning at 35-40% battery level. And whenever I turn on the power it doesn't come on except I plug in the AC adapter. When it comes on, the system clock is always telling the wrong time though the battery meter doesn't indicate that it was drained. It shows 45% or thereabouts. I don't ever experience this unexpected shutdown with AC. Please how do I fix this?

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