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‎02-21-2017 02:12 PM

HP Recommended
Product: HP Pavillion
Operating System: Microsoft Windows 8.1 (32-bit)

Hi, I wonder if anyone can help me.

 

I have a 1tb Seagate external hard drive that I have had for a little while and it used to work fine, but my laptop is now not recognizing it when I plug it in. It has a usb and it has its own plug for power. I have not used it in a little while and wanted to transfer some files over (pictures, movies etc) and now my laptop is not recognizing it. I am not a laptop/ computer whiz so any help would be much appreciated.

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