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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-27-2017 12:50 PM

HP Recommended
Product: HP ENVY TouchSmart Sleekbook 4
Operating System: Microsoft Windows 10 (64-bit)

The touchpad on my laptop has stopped responding to taps and clicks (physical button).  The touchpad continues to works to move the cursor, but will not tap or click to select.  The touchpad is NOT off and I have double/triple checked the Properties for the Synaptics ClickPad and all is in line with the HP self-help guide.  Please help!

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