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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-28-2017 03:09 PM

HP Recommended
Product: HP Elitebook 8460p

I have this very old HP Elitebook 8460p that runs on Windows 7 and Intel inside core i7 vPro. The brightness keys (f9 and f10) dont work when I press fn+f9 or fn+f10. The brightness is really high and I have gone into the Windows Control Panel and the Windows Mobility Center but neither have helped change the brightness.  The fn keyworks as I can still change the sound via the desktop. Any soloution to this is greatly appreciated and hopefully they sove this issue I'm having.

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