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‎03-06-2017 05:38 PM

HP Recommended
Product: HP LASERJET PRO MFP M426FDW
Operating System: Microsoft Windows 10 (64-bit)

It is a new printer hardly 9 months old still in warranty.  When I print I get the following message:

 

" Load tray 2 Plain A4 or Press OK to use available media" I have so far had two technicians online who took over remote my computer and tried all they can but in vain. I am in a fix as to what I should do? I have always used HP and recommended HP products to my students in the university.

 

Can anyone suggest what I can do? Should I take the printer to an HP service center for repair?

 

 

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