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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎03-24-2017 11:34 AM - edited ‎03-24-2017 01:55 PM

HP Recommended
Product: OMEN 17" 4k - x7n79av
Operating System: Microsoft Windows 10 (64-bit)

just got the laptop in and have noticed that once or twice every 10 mins the screen with quickly flash black (with thin white lines) and then go back to normal. frustrating since i spend 1450 on in.  It looks normal when i move the screen on the hindges nothing weird happens.

 

If anyone has any ideas let me know. I HAVE to have a  laptop for work so RMAing is a huge pain but will return if need be. Also a decent amount of lightbleed on the screen but i think thats another issue. 

 

Thanks for the help in advance!

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