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‎03-25-2017 07:40 AM

HP Recommended
Product: HP Envy 7640
Operating System: Microsoft Windows 7 (32-bit)

I have an HP evny series printer that I had used mutiple times before with no problem. In the middle of printing a document, it stopped and said HP recommends I use ColorLok paper for best results and it wont let me print anymore. I didn't change the paper I had been using and it is in there correctly.  I tried printing both in color and black and white and turning the printer off and back on. Is there any way around this besides using that specific paper? I shouldn't have to use it if I had been using regular printer paper the whole time. 

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