03-29-2017 11:09 AM
I have successfully added the printer to our workstations so print and scan functions work fine. However the wizard pulls a 169.254xxxxx IP address and Web Services cannot connect to the internet. We have a multi access point wireless network, we have set up a special SSID for the printer, we have tried every method of wired/wireless connection, I have spent 8 hours on HP Chat and I/we still cannot get it to pull a valid IP address. I understand this is a router issue but I don't know what to do next.
Solved! Go to Solution.