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‎03-29-2017 11:09 AM

HP Recommended
Product: Color LaserJet Pro M277dw
Operating System: Microsoft Windows 10 (64-bit)

I have successfully added the printer to our workstations so print and scan functions work fine.  However the wizard pulls a 169.254xxxxx IP address and Web Services cannot connect to the internet.  We have a multi access point wireless network, we have set up a special SSID for the printer, we have tried every method of wired/wireless connection, I have spent 8 hours on HP Chat and I/we still cannot get it to pull a valid IP address.  I understand this is a router issue but I don't know what to do next.

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