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HP Recommended
Envy 15-3040nr
Microsoft Windows 7 (64-bit)
Please help! My HP Envy 15 (model number 15-3040nr) suddenly won't turn on! I press the power button and nothing happens. When I plug in the AC power three lights turn on. One is the orange F12 light which turns off the wireless and the other two lights are red LED lights on the left-hand side of the screen.

The light on the AC power slot isn't turning on, but I know it's getting power because the F12 and two red LED lights turn off when I unplug the AC power.

Thank you for your help!
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