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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎04-03-2017 03:08 PM

HP Recommended
Product: HP 15-F222WM
Operating System: Microsoft Windows 10 (64-bit)

Closed the lid last night and this morning the lappie would not start, only black screen.

 

The WiFi orange light and the power light (irange or white depending if battery is installed)  is lit. Also the HDD orange indicator is lit - all lights are steady, no blinking.

 

Tried the troubleshooting steps as follws:

 

* no battery, hold escape key + power button

 

* no battery, hold power key to drain residual memory

 

* hold Windows + B key, power button

 

 

...no joy. Screen remains black, no sounds heard.

 

Any ideas?

 

TIA,

 

Cybie

 

 

 

 

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