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‎04-09-2017 02:00 AM

HP Recommended
Product: HP notebook 14-am081tu
Operating System: Microsoft Windows 10 (64-bit)
I uninstalled my Microsoft office by mistake.To get it back, I performed a system restore which helped me get the office back however it didn't work.So I decided to get the laptop back to its factory settings.It was about to complete but then it stopped and a dialogue box appeared stating "Restoration incomplete" with three options i.e. "save log", "details" and "retry". I have retried many a times but to no avail. I even tried to repeat the procedure again from the beginning but to no avail. How can I get it repaired?
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.