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04-16-2017 12:55 PM
Product: Pavillion
Operating System: Microsoft Windows 8.1 (32-bit)
I was forced to restart laptop for updates this morning. Once the the computer restarted, update made it to 92% and below the HP logo on screen was "Error C0000022 applying update operation 54271 of 555278 (\Regi...)", then it changed to "Fatal error.....". I have a Pavillion AMD, think my OS is Windows 8.1 but not sure if 32 or 64-bit, and never could update to Windows 10 as it would never complete the update. I have an anti-virus protection on laptop. I definitely do not want to restore to factory settings as I was working on something really important. Please help.
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