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‎04-20-2017 09:07 AM

HP Recommended
Product: hp pavilion dv6-6c15nr
Operating System: Microsoft Windows 10 (64-bit)

Device was upgraded from win 7 64 bit to win 10 64 bit, Bought on Ebay person was trying to be nice and upgrade it but when i try to use the finger print scanner it doesnt even light up, have tryed many drivers and nothing seems to work and even tryed to use compatibility mode no prevail and even uninstalled and looked for driver....any help would be great...John

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.