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‎04-23-2017 03:11 PM

HP Recommended
Product: HP ENVY x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

I've done a battery test with and without the charger plugged in and it says that the battery is ok. Currently, it says its "plugged in, not charging". What can I do to have it charging when the laptop is on because I can't use it until the power is too low then shut it off and charge it, turn it on and do the same thing. This started happening about two to three months back and i need to figure out how to fix this.

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