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‎04-28-2017 01:08 AM - edited ‎04-28-2017 01:13 AM

HP Recommended
Product: Envy X360
Operating System: Microsoft Windows 10 (64-bit)

Within past week my son's x360 laptop started failing to connect to all Wifi networks, open or encrypted.  Wifi is transmitting because I turned on Wifi hotspot on my phone and it was detected.  Can't restore because he had protection turned off to save SSD space.  Last connection was probably about 4/22/17 when MS KB 3150513 was installed.  So far I have tried to following:

 

Downloaded updated drivers to flash drive and installed - No Change

Downloaded Intel Drivers for AC7265 and installed - No Change

Uninstalled Device let drivers re-install - No change

Flashed Bios Update from Flash Drive - No Change

 

Followed HP Wireless networking troubleshooting guide to completion - No Change (Only variance was where after series of netsh commands was only supposed to have Receive Side Scaling Enabled and I had TCP Fast Open also enabled.

 

Windows network troubleshooter reports that there is a driver issue that it can't fix.

 

I beat my head on the wall - No Change

 

Disabled Firewall to verify it wasn't blocking connection - No Change

 

Any ideas please, he is a college student and I'm his tech support but this one has me baffled.

 

Thanks in advance.

Neil

 

 

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