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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-16-2017 06:54 PM

HP Recommended
Product: HP Officejet Pro 8720
Operating System: Mac OS X 10.11 El Capitan

Please someone help 🙂  I just got a new Officejet Pro 8720 and set up a new email address that is specifically for my printer/scanner so I can print and scan directly to the machine through the email address ending in "______ @hpeprint.com".  When I try to use this HP email address as my outgoing email to be used when scanning to email, the system is asking me for the SMTP server and port number, however, I have no idea where to find that information.  So, I have temporarily set up the scan to email function using my personal hotmail account (since I have the SMTP server info) but I don't want to keep it that way.  Can anyone tell me how to find the SMTP server name and port number for these printer email addresses?  Thanks!

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