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HP Recommended
Probook 6470B
Microsoft Windows 10 (64-bit)

Hello!

I managed to finally get my hands on HSPA+ modem: Ericsson F5321, or HP hs2350.

 

I have connected it to the laptop, it booted fine, and BIOS correctly recognizes WWAN and GPS devices, then proceeds to boot.

 

In Windows (10 64-bit), after running Windows update, the device "HP hs2350 HSDPA+ Broadband Modem" has no drivers and yellow bang.

 

I installed first this package:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-6470b-notebook-pc/5212922/swIt...

Then this package:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-6470b-notebook-pc/5212922/swIt...

After installing first, couple of new devices appeared (like Ericsson USB cpoposite device), but the bang didn't go away.

After installing the second, I end with 'MbmLowExt' under Network devices with error:

 

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

 

I tried combinations of installing both, one or another, uninstalling, rolling back using system restore point but nothing helps.

 

I also tried Lenovo drivers for Ericsson device, but it refuses to install at all.

 

Can I do anything else?

 

Who Me Too'd this topic
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